Last updated: June 11, 2026

1. Information We Collect

We collect information you provide directly to us when you request a repair, create an account, or contact us for support. This may include your name, email address, phone number, and device details. We also automatically collect certain information when you visit our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our repair services, process transactions, send notifications about your repair status, and respond to your comments and questions. We may also use this information to send you technical notices, updates, security alerts, and administrative messages.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We employ industry-standard security practices, including data encryption and secure data wipe procedures for all devices that are repaired or recycled through our facility.

4. Sharing of Information

We do not share your personal information with third parties except as described in this privacy policy or as necessary to provide our services (e.g., sharing a shipping address with a courier). We may also share information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process.

5. Your Choices

You may update, correct or delete information about you at any time by logging into your online account or by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@serviceglobe.in or visit us at our physical location.